Returns & Exchanges

At A1 Cash and Carry, we are committed to providing top-quality food products and restaurant supplies; if you are not satisfied with your purchase, items can be returned within 7 days of receipt in their original condition.

1

Verify Eligibility

Ensure your items are unopened, in original packaging, and meet our safety standards, as perishable goods and frozen items cannot be returned once they leave the warehouse.

2

Prepare Documentation

Locate your original purchase receipt or digital invoice, as proof of purchase is mandatory for all refund and exchange processing at our customer service desk.

3

Visit a Location

Bring the qualifying products back to any A1 Cash and Carry location during business hours to have our staff inspect the quality and temperature integrity of the items.

4

Receive Refund

Once approved, your refund will be issued to the original method of payment, or you may choose an immediate exchange for a replacement product of equal value.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing